Frequently Asked Questions

For Therapists

To open a Store, you must meet the following requirements:
i. You must be a qualified mental health professional with a minimum of a Masters’s Degree
ii. Be in current good standing with your professional Board
iii. Be verified and approved by MindfuLegacy’s team
iv. Have a MindfuLegacy seller’s account with your credit card placed on file.

If you meet the requirements to open a MindfuLegacy Store, sign in to My MindfuLegacy. Click “Subscriptions” under the Account tab. Click “Subscribe” next to eBay Stores. After you subscribe, choose “Subscriptions” and click Manage My Store on the left. Choose “Design My Store” or “Quick Store Tuneup” to begin.

You can upload product documents here if you are a verified and approved participant in the MindfuLegacy seller program.

To list new items, click the “Sell” button at the top of any MindfuLeagacy page.
You’ll go through a step-by-step process that makes it easy to list your item and find appropriate categories for your product.

What level Store should I open?
The Store level you open will depend on your listing frequency and which formats you use. In addition, each Store level has its own subscription-based listing fees.
i. Cocoon: An ideal solution for sellers at the beginning of their journey and who want an affordable and easy-to-use platform to sell online.
ii. Caterpillar: A more comprehensive solution for sellers at the height of their growth!
iii. Butterfly: An advanced solution for those who have Found Your Wings And Are In Full Flight and want maximum exposure!

Go to SELL, click on Account, and then Subscriptions to upgrade your Store. Click “Change level” to upgrade your Store from the Subscriptions page. You can also review our video tutorial for more information.

Can I use HTML to design my Store home page?
Yes. Store sellers can create a custom header with HTML below the standard MindfuLegacy’s Store header. In addition, Store sellers can build a completely customized Store home page using HTML. To take advantage of these customization opportunities, go to the Manage My Store page and click on “Store Design” in the left column. Sellers can also easily create links to their Store by using HTML Builder, located in the left column in Manage My Store.

You can change your logo, Store name, categories, and more at any time by going to Manage My Store, located in the left navigation column of SELL.